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Disneyland Article
System Outage Disrupts Ticket Sales And Park Reservations

Orange County Register
Brady Macdonald
November 7, 2023
November 14, 2023
A glitch just as powerful but nowhere near as cute as Vanellope von Schweetz from “Wreck-It Ralph” brought the Disneyland website and mobile app to a screeching halt — but fortunately the system crash has been resolved at the Anaheim theme park.

Disneyland visitors and annual passholders who ran into a 404 error code on Tuesday, Nov. 7 due to a system outage can once again purchase tickets and make reservations.

“During a planned infrastructure upgrade today, an outage impacted guests’ ability to purchase tickets, renew Magic Keys and make/modify/cancel theme park reservations,” according to Disneyland officials. “These temporary impacts have been resolved.”

An error page with the Seven Dwarfs carrying pickaxes over “We’re Working On It” encouraged visitors to try again later.

The Disney Parks reservation system experienced a nationwide outage, according to Inside the Magic.

“Guests are reporting that the park reservation system is down as they are being turned away from being able to make any form of reservation,” according to Inside the Magic.

Disneylanders unable to buy tickets or make reservations voiced their frustrations on a Reddit forum.

“Been trying to buy tickets all morning,” Annakaaa7 wrote on Reddit. “Tried on different devices and browsers, but I guess it’s all just down right now.”

“It’s been horrible since yesterday,” Mrsvantiki wrote on Reddit.

The outage appeared to even impact the ability of Disneyland employees to make theme park reservations, according to Inside the Magic.

“They were having problems within the parks also,” Tresoleill wrote on Reddit.

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